Terms and Conditions

Summary

Conrado Maggi (hereinafter RicordamiApp) operates the RicordamiApp.com service.

RicordamiApp needs to access your Google Calendar in order to send reminders to your clients. Once you sign in with Google, we will start reading events from the calendars you choose. If the event has a valid WhatsApp phone number, we will store the event information in our database to track its status and send the notification to your client. RicordamiApp does not share your calendar information with anyone else. We use your calendar data exclusively within RicordamiApp.

RicordamiApp does not share your calendar information with anyone else. We use your calendar event information exclusively within RicordamiApp.

Finally, RicordamiApp will make minor changes to the title and description of events that we confirm via WhatsApp.

If you decide to cancel your subscription or not to continue with the trial period of the service, all stored data will be deleted from our server within a maximum of 90 days and it will not be possible to recover it.

If you decide to delete your account, all stored data will be deleted from our server within a maximum of 15 days and it will not be possible to recover it.

For paid accounts, you will be charged monthly or annually based on your plan. We offer a 30-day refund if you are not satisfied with the service. After 30 days from payment, no refunds will be considered.

We provide the service "AS IS," without any implied or explicit warranty regarding the use, suitability, reliability of the Service, among others.

The Service does not include any long-term storage or backup of uploaded Documents or any other Customer Data. The Customer understands that he/she/it has the sole responsibility to ensure that all Contacts, Contact Information, uploaded Documents, and Customer Data are saved and stored long-term outside of the RicordamiApp solution. RicordamiApp disclaims any liability in case of loss of Customer Data.

The Terms of Service, RicordamiApp.com itself, and our pricing may change at any time. We will notify you 30 days in advance of any pricing changes. We will try to notify you of significant changes to the Terms of Service or RicordamiApp.com, but we offer no guarantees. The Customer agrees that continued use of the Service after such changes to the Terms of Service have been posted constitutes acceptance of such revised terms.

By registering on the Website or using the Service, the Customer acknowledges having read, understood, and accepted all of these Terms of Service. RicordamiApp strongly recommends that the Customer print and/or save a copy of the Terms of Service.

Definitions

In this Agreement, words or phrases beginning with capital letters shall have the following meanings:

"Account" means the Customer's account after entering into the Agreement, which allows the Customer to use the Service.

"Agreement" means the agreement constituted by these Terms of Service, the Subscribed Plan, the Privacy Policy, and any subsequent amendments thereto, as well as any separate agreement entered into between RicordamiApp and the Customer for the provision of the Service.

"API (Application Programming Interface)" means the programming interface that allows Customers to interconnect RicordamiApp.com with third-party tools (web or desktop application) under their sole responsibility;

"Contact Information" means the name, email address, phone number, and other information provided by the Customer and uploaded by the Customer to RicordamiApp.com.

"Customer" means the natural or legal person, professional only, with whom RicordamiApp has entered into this Agreement and whose name and address appear in the Account. The Customer and RicordamiApp are collectively referred to as the "Parties" or individually as a "Party."

"Customer Data" means any information that the Customer collects through RicordamiApp.com. Customer Data includes data collected from Contacts through forms, but also behavioral data (email opens, website visits, etc.).

"Personal Data" means any information relating to a natural person who is or can be identified, directly or indirectly.

"Privacy Policy" means the document prepared by RicordamiApp that presents how it handles Personal Data of Customers and Users, as well as Contacts and Contact Information (https://ricordamiapp.com/privacy);

"Service" means the access to RicordamiApp.com granted by RicordamiApp and the use of RicordamiApp.com in SaaS mode by the Customer, according to the terms and conditions set forth in the Agreement.

"Subscribed Plan" means the payment plan subscribed by the Customer for a fixed monthly or annual period, which appears in the Account (and subsequently possibly modified by the Customer). The Service is provided through separate offerings, whose features are described on the Website, or through specific custom offerings.

"Users" means the employees, representatives, consultants, contractors, or agents of the Customer who are authorized to use the Service for the benefit of the Customer and have unique user identifications and passwords for the Service.

"Website" means the RicordamiApp website accessible at www.RicordamiApp.com

Your Agreement with RicordamiApp

Your use of the RicordamiApp.com service is governed by this agreement (the "Terms"). The "Service" means the RicordamiApp.com online service, which RicordamiApp makes available and includes our websites (https://RicordamiApp.com/), our blog and social media channels, our API, and any other software, sites, and services offered by RicordamiApp in connection with each of them.

To use the Service, you (the "Customer," "You," or "Your") must first agree to the Terms. You understand and agree that RicordamiApp will treat your use of the Service as acceptance of the Terms from that point onwards.

RicordamiApp may make changes to the Terms from time to time. You may reject the changes by terminating your account. You understand and agree that if you use the Service after the date on which the Terms have changed, RicordamiApp will treat your use as acceptance of the updated Terms.

Your Account

You may not use the Service if you are a person barred from receiving the Service under the laws of the Kingdom of Spain or other countries, including the country in which you reside or from which you use the Service. You may not use the service unless you are over 16 years of age.

You must provide your name, a valid email address, and any other information requested to complete the registration process.

Your login may only be used by one person: a single login shared by multiple people is not permitted. You can create separate logins for as many people as your plan allows.

You are responsible for maintaining the security of your account and password. RicordamiApp cannot and will not be liable for any loss or damage resulting from your failure to comply with this security obligation.

Trial Period

RicordamiApp offers a free 14-day trial period for all new accounts.
During the trial period, you will have full access to all features of the Service.
No credit card is required to start the trial period.
At the end of the trial period, to continue using the Service you will need to make a payment according to the selected plan.
You can cancel at any time during the trial period without any charge.

Use of the Service

You must provide accurate and complete registration information each time you register to use the Service.
You are responsible for the security of your passwords and for your use of your account.
Your use of the Service must comply with all applicable laws, regulations, and ordinances.
You agree not to engage in any activity that interferes with or disrupts the Service.
You agree not to use the service for sending mass requests, spam, DDoS attacks, etc.
You agree not to rent, lease, sell, transfer, redistribute, make available, or sublicense your access to the RicordamiApp platform or software to third parties.
You agree to use the RicordamiApp software only for lawful commercial purposes, in accordance with this agreement and with any instructions provided by RicordamiApp from time to time;
You agree not to copy (except as expressly permitted by this license), decompile, reverse engineer, disassemble, attempt to derive the source code, modify, or create derivative works from the RicordamiApp materials, from any update, or from any part of the software, or from the servers or networks that are connected to RicordamiApp. Any attempt to do so is a violation of RicordamiApp's rights. If you violate this restriction, you may be subject to legal proceedings and damages.
RicordamiApp applies quotas and usage limits in the Service. The Service also depends on the Google Calendar APIs controlled by Google Inc., the WhatsApp API controlled by Meta Inc., which reserves the right to apply quotas and usage limits (to any resource, including the API) at its sole discretion, with or without notice, which may result in the deactivation or limitation of your use of the Service for any period of time. RicordamiApp has implemented the service according to the official documentation and adopts technical measures to prevent Service interruptions, but cannot provide any guarantee.
We may, but have no obligation to, remove Content and Accounts that we determine at our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violate any party's intellectual property or these Terms of Service.
Verbal, physical, written, or other abuse (including threats of abuse or retaliation) of any customer, employee, member, or officer of RicordamiApp will result in immediate account termination.
You must not transmit any worms or viruses or any code of a destructive nature.
If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by RicordamiApp) of other RicordamiApp customers, we reserve the right to immediately deactivate your account or limit your file uploads until you reduce your bandwidth consumption.
You may not allow multiple people to use the same account or access the Service in a manner intended to avoid incurring fees.

Usage Limits

Each plan includes a specific number of monthly reminders as described on the pricing page.
The Customer is responsible for monitoring their usage and ensuring they remain within the limits of their plan.
Excessive or abnormal usage may result in temporary suspension of the service until the next billing cycle or an upgrade to a higher plan.
The Service may not be used for sending spam, unsolicited messages, or unauthorized mass communications.
RicordamiApp reserves the right to define what constitutes "excessive" or "abnormal" usage at its sole discretion.

Availability

Subject to circumstances beyond RicordamiApp's reasonable control, RicordamiApp aims to maintain the Service operational:

For a minimum of 98% of the time during normal business hours (09:00 - 18:00 CET).
For a minimum of 95% of the time overall.

Subject to the availability of third-party APIs and the platform of any Storage Provider.

We do not guarantee that

your use of the Service will be uninterrupted or error-free;
the Services obtained by you through the Service will meet your requirements; or
the Service will be compatible with your Device or any telecommunications connection.

The Service does not include any long-term storage or backup of uploaded Documents or any other Customer Data. The Customer understands that he/she/it has the sole responsibility to ensure that all Contacts, Contact Information, uploaded Documents, and Customer Data are saved and stored long-term outside of RicordamiApp.com. RicordamiApp disclaims any liability in case of loss of Customer Data.

Scheduled maintenance will be communicated at least 48 hours in advance via email or in-app notification. RicordamiApp is not responsible for interruptions due to third-party services such as Google Calendar or WhatsApp Business API.

WhatsApp Business Integration

The Service uses the WhatsApp Business API provided by Meta Inc. to send reminders to recipients.
The Customer is responsible for compliance with WhatsApp's Commercial Policies and Meta's Terms of Service.
The Customer warrants that they have obtained appropriate consent from recipients to receive messages via WhatsApp.
RicordamiApp is not responsible for changes to the WhatsApp Business API policies, pricing, or availability by Meta Inc.
In the event of significant changes to the WhatsApp API or its policies, RicordamiApp will do its best to adapt the Service, but cannot guarantee service continuity under such circumstances.
The Customer agrees that costs associated with sending messages via WhatsApp may vary and that RicordamiApp may need to adjust pricing accordingly with 30 days' notice.

GDPR Compliance and Lawful Use

The Customer warrants that:

They have obtained valid and verifiable consent from recipients for sending reminders via WhatsApp, in compliance with the GDPR (General Data Protection Regulation - EU 2016/679) and applicable privacy laws.
They comply with all applicable data protection laws, including the GDPR for EU citizens' data.
They will not use the Service to send spam, unsolicited messages, or marketing communications without the explicit consent of the recipient.
They will provide a clear and simple way for recipients to opt out of receiving reminders at any time.
They will maintain appropriate records of consent obtained from recipients.
They will inform recipients about how their personal data is used, in compliance with GDPR transparency obligations.
They will not collect or process special categories of personal data (sensitive data) without appropriate safeguards and legal basis.

Customer's Responsibility as Data Controller:

The Customer acts as the Data Controller for the personal data of their clients/contacts, and RicordamiApp acts as the Data Processor. The Customer is responsible for ensuring an appropriate legal basis for the processing of personal data through the Service.

Consequences of Violation:

Use of the Service in violation of the GDPR, privacy laws, or for sending spam will result in the immediate suspension or termination of the account without notice and without right to a refund. The Customer will also be held liable for any damages, fines, or penalties arising from the improper use of the Service.

Fees for Use of the Service

The Service may be provided to you at no cost during the 14-day trial period.
Use beyond the trial period requires the activation of a paid plan.
Prices are expressed in Euros or US Dollars and include VAT where applicable.
Renewals are automatic and will be charged monthly or annually according to the selected plan, unless canceled before the renewal date.
We accept payments via credit card, debit card, and other payment methods supported by our payment processor.
In case of failed payment, the service will be suspended after 7 days. You will have an additional 7 days to update your payment information before the account is canceled.
Payments are refundable within 30 days of the first payment if you are not satisfied with the service and have not used the service significantly during that period. There will be no refunds or credits for partial months of service, refunds for upgrades/downgrades, or refunds for unused months with an open account.
Fees are based exclusively on the published price list and are fixed for a selected plan, unless otherwise agreed in writing. You will never be charged more than what was agreed at the time of purchase.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
You acknowledge and agree that any credit card and related billing and payment information that you provide to RicordamiApp may be shared by RicordamiApp with companies working on behalf of RicordamiApp, such as payment processors and/or credit agencies, solely for the purpose of verifying credit, making payment to RicordamiApp, and managing your account.
RicordamiApp may modify its fees and payment policies for the Service by notifying you at least thirty (30) days before the beginning of the billing cycle in which such change will take effect.

Cancellation and Termination

You can cancel your account at any time through the account settings at https://RicordamiApp.com or by sending an email to [email protected].
Cancellation must be made at least 24 hours before the renewal date to avoid being charged for the next period.
Phone or chat message requests to cancel your account are not considered valid cancellation.
You will not receive any refund if you cancel your account after the 30-day refund period.
If you cancel the Service before the end of your current paid period, you will retain access until the end of the already paid period.
All Customer Data will be deleted from the Service within 90 days of cancellation. It is your responsibility to export and save all data you wish to keep before cancellation.
RicordamiApp reserves the right to terminate or suspend your account immediately, without notice, for any reason, including but not limited to violations of these Terms, misuse of the Service, or to protect the security and integrity of the Service.
In case of termination for violation of the Terms, you will not be entitled to any refund.

Customer Data

RicordamiApp does not claim ownership of any Customer Data. You retain copyright and any other rights you already hold in Customer Data and you are responsible for protecting those rights, as appropriate.
You agree to take full responsibility for configuring the Service to allow appropriate access to any Customer Data transferred through the Service.
RicordamiApp is not responsible if you fail to configure, or incorrectly configure and inadvertently allow unauthorized parties to view any Customer Data.
RicordamiApp will use Customer Data exclusively to provide the Service and will not sell or share it with third parties for marketing purposes.

Intellectual Property

The Customer retains all ownership rights over their data, including calendar events, client phone numbers, and customized message content.
Any customized reminder templates created by the Customer remain the property of the Customer.
RicordamiApp retains all intellectual property rights over the software, design, source code, and any materials related to the Service.
The Customer does not acquire any ownership rights over RicordamiApp's software or technology through the use of the Service.
The "RicordamiApp" trademark, logos, and other brand elements are the exclusive property of RicordamiApp and may not be used without written authorization.

Modification of the Service

You acknowledge and agree that the Service may change from time to time without prior notice.
Changes include, but are not limited to, modifications to fee and payment policies, security patches, added or removed features, and other enhancements or restrictions.
RicordamiApp commits to communicating significant changes with at least 30 days' notice when possible.
RicordamiApp shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

External Resources

The Services may include hyperlinks to other websites or content or resources or email content. You acknowledge and agree that RicordamiApp is not responsible for the availability of such external sites or resources, and does not endorse any advertising, products, or other materials on or available from such websites or resources.

RicordamiApp License

RicordamiApp grants you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the software provided by RicordamiApp as part of the Service as provided by RicordamiApp. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by RicordamiApp, in the manner permitted by the Terms.

You may not (and you may not permit anyone else to): (a) copy, modify, create a derivative work, reverse engineer, decompile, or attempt to extract the source code of the Service or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told to do so by RicordamiApp, in writing (for example, through an open source software license); or (b) attempt to disable or circumvent any security mechanism used by the Service.

Open source software licenses for components of the Service released under an open source license constitute separate written agreements. To the limited extent that the open source software licenses expressly supersede these Terms, the open source licenses govern your agreement with RicordamiApp for the use of the components of the Service released under an open source license.

Use Restrictions

The Customer agrees not to:

1. Resale of the Service: Resell, sublicense, rent, lease, transfer, assign, distribute, or otherwise commercialize the Service or access to the Service to third parties, except with prior written authorization from RicordamiApp.

2. Use by Third Parties: Allow unauthorized persons or entities to access or use the Service through their Account. Each Account may only be used by the registered person or organization.

3. White Label or Rebranding: Remove, obscure, or modify any copyright, trademark, or other proprietary notice of RicordamiApp present in the Service, or present the Service as their own product or service.

4. Misuse of the Service: Use the Service for illegal, fraudulent, harmful purposes, or in violation of any applicable law or regulation.

5. Technical Interference: Interfere with or disrupt the integrity or performance of the Service or the data contained therein, or attempt to gain unauthorized access to the Service or its related systems or networks.

6. Unauthorized Commercial Use: Use the Service to provide data processing, outsourcing, or any other similar services to third parties without written authorization.

7. Reverse Engineering: Copy, modify, create derivative works, reverse engineer, decompile, or attempt to extract the source code of the Service, except as expressly permitted by law.

8. Data Collection: Use any robot, spider, scraper, or other automated means to access the Service or collect data without the prior written consent of RicordamiApp.

Consequences of Violation: Any violation of these restrictions may result in the immediate suspension or cancellation of the Account without notice and without right to a refund. RicordamiApp also reserves the right to pursue legal action to recover damages.

Disclaimer of Warranties

You understand and expressly agree that your use of the service is at your sole risk and that the service is provided "as is" and "as available."
You agree that RicordamiApp has no liability or responsibility for the deletion of or failure to store any Content and other communications maintained or transmitted through the use of the Service. You further acknowledge that you are solely responsible for ensuring and saving Customer Data submitted through the Service.
RicordamiApp, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, securely, or available at a particular time or location; b) errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Limitation of Liability

The Service is provided "as is" and "as available." The Service will not replace any other function in the Customer's organization. The information provided by RicordamiApp is provided solely for the use of the Service but not for the Customer's organization. RicordamiApp has an obligation of means and provides no implied or explicit warranty regarding the use of the Service.

RicordamiApp does not warrant that (i) the Service will meet the Customer's specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any information or other material obtained by the Customer through the Service will meet the Customer's expectations, and (v) errors in the Service will be corrected.

Upon canceling your account, Contacts, Contact Data, and uploaded Documents are retained by RicordamiApp for a maximum period of 60 calendar days by default. Therefore, it is the Customer's responsibility to ensure the archiving and recording of their Customer Data. RicordamiApp shall not be liable for any loss of Contacts, Contact Data, uploaded Documents, or Customer Data.

RicordamiApp may block the Customer's Account if the Customer exceeds the Subscribed Plan limit. RicordamiApp disclaims any liability for the suspension of the Account.

RicordamiApp may block, cancel, delete, or deactivate the Customer's Account if it deems it appropriate to ensure the security and quality of the service. RicordamiApp disclaims any liability for the suspension of the Account.

The Customer understands that RicordamiApp uses third-party hosting providers and partners to provide the hardware, software, networking, billing, storage, and related technology necessary to run the Service.

RicordamiApp disclaims any liability in the events of:

A degradation of the Service;
Loss of uploaded Documents or any other Customer Data, features, or capabilities of the Customer's Account;
A modification, price change, suspension, or discontinuance of the Service;
A loss or damage due to the Customer's failure to comply with their commitments, including their security obligation;
Interruptions or modifications to third-party services such as Google Calendar API or WhatsApp Business API;
GDPR or privacy law violations committed by the Customer;

The Customer understands and expressly agrees that RicordamiApp shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if RicordamiApp has been advised of the possibility of such damages), resulting from: (i) the use or inability to use the Service; (ii) the cost of procurement of substitute services resulting from any services purchased through the Service; (iii) unauthorized access to or alteration of the Customer's Account; (iv) statements or conduct of any third party in the Service; (v) or any other matter relating to the Service.

In any event, RicordamiApp's total liability is strictly limited to the total fees paid by the Customer for the Subscribed Plan in the last 12 months.

Indemnification

You agree to hold harmless and indemnify RicordamiApp and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers, or partners (collectively "RicordamiApp and Partners") from any third-party claim arising from or in any way related to (a) your breach of the Terms, (b) your use of the Service, (c) your violation of applicable laws, rules, or regulations in connection with the Service, including GDPR or privacy law violations, (d) your Customer Source Code, (e) violations of third-party rights caused by your use of the Service, including any liability or expense arising from all claims, losses, damages (actual and consequential), demands, litigation, costs, and legal expenses, of any kind and nature. In such a case, RicordamiApp will provide you with written notice of such claim, demand, or action.

Choice of Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Spain, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the use of the Service shall be submitted to the exclusive jurisdiction of the courts of Marbella, Spain.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements we may have had between us regarding the Service.

Severability

If any provision of these Terms is held to be illegal, invalid, or unenforceable by a competent court, such provision shall be modified and interpreted to achieve the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.

Communications

You agree to receive communications from RicordamiApp in electronic form, via email or through the posting of notices on the Service. You agree that all agreements, notices, communications, and other documents that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All official communications to RicordamiApp must be sent to: [email protected]

Changes to the Terms

RicordamiApp reserves the right to modify these Terms at any time. Substantial changes will be notified at least 30 days in advance via email or through a prominent notice on the Service.

Continued use of the Service after the changes take effect constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

Date of last modification: 16/06/2026

Contact Us

If you have questions about this agreement, you can contact us using the "Contact Us" widget in the footer or at:

RicordamiApp
Conrado Maggi
Andalucia Lab - Ctra Nacional 340, Km 189,6
Marbella, 29604 - Malaga
Spain
Email: [email protected]